Save User Info with your Chatbot

Happy Monday! In this guide, we’ll expand on last week’s chatbot project by learning context carryover. This technique helps your chatbot “remember” key details shared by the user during a conversation.

What’s New?

Here are the new concepts introduced in this guide:

— Context Tags: These store and check specific information throughout a conversation.

— Output Context Tags: Allow the chatbot to remember details after an intent is completed, so the information can be reused later.

— Input Context Tags: Verify if certain details are already available before an intent is triggered.

Steps in This Guide:

1. Set Up a New Lex Chatbot
2. Enable Memory in CheckBalance
3. Create a FollowupCheckBalance Intent
4. Add Finishing Touches to FollowupCheckBalance

Photo by Vidar Nordli-Mathisen on Unsplash

Step 1: Set Up a New Lex Chatbot

If you haven’t already set up a chatbot, revisit these previous guides to get started:

1. Build a Chatbot with Amazon Lex
2. Build a Chatbot with Custom Slots
3. Connect a Chatbot with Lambda

Step 2: Enable Memory in…